Terms of Service

Effective Date: 01/08/2025

Welcome to Giftpass.in, the official website of Giftpass Innovations Private Limited, a Maharashtra-registered company committed to offering an elevated gifting experience with thoughtfully curated luxury products.

Please read the following Terms of Service carefully before placing any orders or using our website. By accessing this site and placing an order, you agree to be bound by the terms listed below.

1. Company Overview

Giftpass.in is operated by Giftpass Innovations Private Limited, a legally registered business entity in Maharashtra, India. These Terms of Service apply to all users of our website and customers engaging with our products and services.

2. Fraudulent or Misleading Behavior

We take customer and order authenticity seriously. If any fraudulent activity is detected — such as:

• Repeated failed payment attempts
• Use of misleading information (incorrect delivery address, identity, or abusive communication)
• Suspicious delivery instructions

Giftpass reserves the right to cancel such orders and, if necessary, restrict future access to our platform.

3. Right to Refuse Service

Giftpass reserves the right to refuse service or cancel any order at its sole discretion, including orders from individuals, groups, or entities that may pose a risk to our operations or brand. We are not obligated to disclose the reason for such decisions.

4. Legal Jurisdiction

All disputes arising from the use of this website or our services shall be governed by the laws of India, with exclusive jurisdiction to the courts located in Thane, Maharashtra.

5. Agreement

These Terms of Service, together with our Privacy Policy and Cancellation, constitute the entire agreement between you and Giftpass Innovations Private Limited.

6. Communications

By using Giftpass.in, you consent to receive transactional and promotional messages from us via:

• SMS on your registered phone number
• Email on your registered email address

We respect your privacy and strive to keep all communication relevant and limited.

7. Quality Assurance & Feedback

As a premium gifting platform, your satisfaction is our top priority. To ensure exceptional service, Giftpass may contact recipients to collect feedback on product quality and overall experience. This helps us continuously improve.

8. Contact Us

For any questions or concerns regarding our Terms of Service, please reach out:

📧 Email: contactus@clickcartt.in
📍 Registered Business: Giftpass Innovations Private Limited
📍 Maharashtra, India